Delivery
How orders are handled
We prepare each order with care to help your jewelry arrive securely and beautifully presented. Processing times may vary during peak periods, custom orders, or special launches.
Shipping details
In-stock items are typically processed within 1-3 business days. Once dispatched, delivery timing depends on your destination and selected shipping method.
Secure packaging
Orders are packed in protective materials and presentation-ready boxes to help safeguard delicate gold, diamond, and silver pieces in transit.
Shipping and returns FAQ
Please review the guidance below before placing an order or requesting a return.
Where do you ship?
We currently fulfill orders based on available shipping coverage at checkout. If your address is accepted during checkout, we can process delivery to your location.
How long does shipping take?
Processing usually takes 1-3 business days for available items. Delivery timing varies by carrier, destination, and seasonal demand.
Will I receive tracking information?
Yes. When tracking is available, you will receive shipment details after your order has been dispatched.
Can I change my order after placing it?
If your order has not yet been prepared for shipment, contact us as soon as possible and we will do our best to assist.
What is your return policy?
Returns may be accepted for eligible unworn items in original condition and packaging within the return window provided by our store policies. Custom, resized, or personalized items may be non-returnable.
How do I start a return?
Please reach out through our contact page with your order number and reason for return. We will guide you through the next steps if your item is eligible.